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Careers at Box

Website Merchandising Assistant

Box Ltd are one of the UK’s leading online retailers of consumer electronics and have been trading for over 20 years. We sell online via own our website www.box.co.uk , via online market places and our retail store. This is an exciting opportunity to join our dynamic and expanding company. Due to aggressive growth plans we are now looking to fill this role.

Job Role

We are looking for a Website Merchandising Assistant who will be reasonable for providing administrative support to the team of Product Managers. You will support the Online Product Management team in driving sales, online merchandising and improving speed to market of new products via our own website and market places.

Duties and Responsibilities

  • Create and set-up products on the Box Internal system, taking responsibility for full product merchandising of unique content including images/videos, descriptions and specification across box website and marketplaces.
  • Prioritise the new product setup on our website.
  • Support Online Category teams in delivering seasonal promotion and price amendments across the website, in line with company trading calendar.
  • Identifying and reporting to Onsite Merchandising team’s opportunities to optimise site and customer journey and calling out key successes and issues.
  • Support the Online Category teams in communicating all new product launches to the Marketing team in advance of stock arriving.
  • Identifying and reporting to Onsite Merchandising team’s opportunities to optimise site and customer journey.
  • Working with Internal marketing and Product team to carryout vendor marketing activity as outlined in marketing plans.

Skills and Experience

  • Good time management and the ability to manage multiple tasks along with strong team-working skills and the ability to work in a fast paced online environment.
  • Understanding of online websites and marketplaces
  • Ability to communicate both internally and externally via phone and email to navigate external systems and websites.

To apply for this position, please email a copy of your CV with a covering letter to rob@box.co.uk highlighting your experience and why you think you’re suitable for the role along with your salary expectations.

Salary: £17,000.

Hours: 9:00am - 5:30pm

Location: Minworth / Birmingham




Key Account Manager – Major Accounts

Box Ltd are one of the UK’s leading online retailers of computing, gaming consumer electronics. We sell online via own our website www.box.co.uk and via some the UK’s largest market places. This is an exciting opportunity to join our dynamic and expanding company as we enter a period of growth and diversification.

Job Role

As a Key Account Manager your role will be to manage a number of major corporate accounts within our business. You will understand the importance of exceeding customer expectations through exemplary service levels, which plays an integral role in the growth and expansion of the overall offering to our customers. You will maximise sales of the full range of IT products and services as well as working with other departments of the business to ensure the smooth running of the accounts.

Duties and Responsibilities

  • Customer Relationship and Development of nominated account base.
  • Engagement of key Vendors within the account base.
  • Ownership of end-to-end process around delivery of products & services.
  • Ensuring the highest levels of customer satisfaction through professional engagement at all times and at all levels within the customer.
  • Increasing the scope of products and services being supplied to the customer.
  • Maintain a high level of knowledge around the products and services offered.
  • Dealing and negotiating sales and operational enquiries with customers 

Skills and Experience

Preference will be given to candidates with experience of managing major accounts. This isn’t a sales role but purely an account management role. Candidates with an interest in technology are also are encouraged to reply.

  • Build & maintain relationships within key accounts
  • Self-motivated, have strong interpersonal skills and have the ability to solve problems at source
  • Ensure the Client's needs are met at every level. 
  • Meet with Clients Face to Face and communicate over the phone 
  • Good range of negotiation skills to help manage strategic partnerships.
  • Good time management and the ability to manage multiple tasks along with strong team-working skills and the ability to work in a fast paced environment.
  • A real team player and have an eye for detail
  • An understanding of technology would be preferred but not essential if you can demonstrate your suitability for the role.
  • Ability to communicate both internally and externally via phone and email to navigate external systems and websites.
  • You will be highly numerate and possess excellent analytical skills

To apply for this position, please email a copy of your CV with a covering letter to rob@box.co.uk highlighting your experience and why you think you’re suitable for the role along with your salary expectations.

Salary: Up to £25,000 based on experience.

Hours: 9:-00am - 5:30pm

Location: Minworth / Birmingham




Product Manager – Desktops

Box Ltd are one of the UK’s leading online retailers of computing, gaming consumer electronics. We sell online via own our website www.box.co.uk and via some the UK’s largest retailers. This is an exciting opportunity to join our dynamic and expanding company as we enter a period of growth and diversification.

Job Role

As a Product Manager, you will be responsible for the buying, developing and ranging of products within our Computing, Gaming or Consumer Electronics categories, working towards the achievement of category targets and company objectives. You will be a strong negotiator who loves a deal and thrives in working in an entrepreneurial environment. You will need good commercial acumen and the ability to work in a fast paced environment with an understanding of online channels and market places.

Duties and Responsibilities

  • Be responsible for the revenue and margin of the category against monthly targets.
  • Negotiating with suppliers and vendors, terms of sale, price point, and margin.
  • Be a product champion identifying new products and trends working across online sales channels, sales teams and our Retail store.
  • Contribution to the development and maintenance of pricing strategy & promotional content
  • Create and set-up products on the Box Internal system, taking responsibility for full product merchandising including images/videos, descriptions and specification across box website and marketplaces.
  • Working with Internal marketing team to carryout vendor marketing activity as outlined in marketing plans.
  • Understand Key Competitors and regularly check pricing across all channels to ensure we are maximising profit across the category.
  • Analysing of key reports for the category.
  • Raising stock orders with suppliers to ensure we are maintaining suitable levels of stock across product categories.
  • Liaise with internal teams around product queries, pricing issues, product returns and delivery of orders. Liaise with suppliers and vendors which relate to products.
  • To manage the process for raising income from suppliers, monitoring it vs targets and reconciling it with Finance.

Skills and Experience

Preference will be given to candidates with e-commerce experience and those well-versed in industry trends in Consumer Electronics. We also welcome applicants who are assistant product managers / junior buyers who are looking for the next step in their careers.

  • A Self starter who is target driven and thrives in working in a entrepreneurial environment.
  • Must have significant experience in a buying role at either Category Buyer level or as a Junior Buyer looking for that next step
  • Self-motivated, have strong interpersonal skills and have the ability to solve problems at source
  • Good range of negotiation skills to help manage strategic partnerships.
  • Good time management and the ability to manage multiple tasks along with strong team-working skills and the ability to work in a fast paced online environment.
  • A real team player and have an eye for detail
  • Understanding of online websites and marketplaces along with basic product management practises.
  • High standard of negotiation skills in order to influence suppliers & other parts of the business to deliver positive outcomes within their area
  • An understanding of technology would be preferred but not essential if you can demonstrate your suitability for the role.
  • Ability to communicate both internally and externally via phone and email to navigate external systems and websites.
  • You will be highly numerate and possess excellent analytical skills

To apply for this position, please email a copy of your CV with a covering letter to rob@box.co.uk highlighting your experience and why you think you’re suitable for the role along with your salary expectations.

Salary: Up to £30,000 OTE.

Hours: 9:-00am - 5:30pm

Location: Minworth / Birmingham or Irthlingborough, NN9 5QF




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