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COVID-19 Status Update


We remain open for online orders and are delivering as normal. During peak times we are experiencing high order volumes and some delivery options will be disabled. The situation is fast changing, please be reassured our checkout will only display delivery services that are available.


We have closed our retail store and DPD store collection is temporarily unavailable in order to adhere to social distancing guidelines laid out by the Government.

Our Team

We at Box are taking the situation very seriously. Most of our office teams are working from home and warehouse staff are working under social distancing guidelines to ensure a safe working environment. Our warehouse team are using face masks, sanitizer hand washes and cleaning facilities on a regular basis.

Contacting Us

Please bear with us during these difficult times and contact us using livechat or email if you need to get in touch. Our phone lines are also open during our normal times but are busier than usual so a wait time may be possible.


This page will be updated as the situation develops so please check back for the latest updates.

Thank you for your understanding and continued custom. Please take care during this difficult time.

Team Box

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