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Price Match Promise

At Box we are committed to offering great customer service and unbeatable value for money. We have a dedicated team of experts who check pricing against our competitors on a daily basis. However, if you do find any of our products cheaper elsewhere we will do our best to price match it. We promise to try our best to match all prices in the UK including cashback, discount and offer codes

How to request a Price Match

  • To price match, complete the online price match form with the price you want us to match and a link to the website on which you've seen the better price. We'll check the competitor’s website and contact you within 4 hours to confirm if we can match the price.
  • If we confirm the competitors price is cheaper we will price match your order at the time of purchase.

Terms & Conditions

  • We do not offer price promise from market place Auction sites such as Ebay, or Price Comparison websites.
  • Price match includes the competitor’s delivery price.
  • We only price match against reputable online retailers in the UK
  • Price match only applies to products purchased online. In-store purchases do not qualify
  • The product on our competitor's site has to be identical to the product on our site and offered on the same terms.
  • The product must be in stock and available for delivery within 7 days from competitor.
  • Price match only applies against a single product purchase. Bundles or multi-product transactions are not included
  • We are unable to offer price matching for products purchased on finance.
  • Any website pricing errors on either box.co.uk or the competitor's website are excluded from the price match
  • We can’t match a price if our company would make a loss in doing so
  • We reserve the right to withdraw our price match promise at any time
  • Box Ltd decision will be final on any claims made under our price match promise

Request Price Match