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Hassle-free returns

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Returns Overview

We are sure that you will be pleased with your purchase from Box. However, should you need to return an item to us for any reason, here’s what you need to do.

Changed your mind? If you're not happy with your product and it's unused you can return it to us within 30 days

SUSPECT YOUR ITEM iS FAULTY? IF YOU SUSPECT YOUR ITEM IS FAULTY PLEASE PROCESS A RETURN AND WE WILL GLADLY HELP.

How to organise a return

If you're not happy with your product and it's unused then you can return it to us within 30 days.

Please contact our customer service team on 0121 202 0000 or at [email protected], who will be able to assist in returning your items, and view our returns policy here for full details.

Terms and conditions of sales / returns

Please click below to read our full terms and conditions, and our returns policy.

Terms & Conditions

Warranties

Please click here for more information on warranties.

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Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.

Box Limited is authorised and regulated by the Financial Conduct Authority (registration number 726076) as a credit intermediary and not a lender, offering credit products provided by PayPal Credit. Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.

PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH.

Intel, the Intel Logo, Intel Inside, Intel Core, and Core Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

Copyright © 1996-2023 Box Ltd | Terms and Conditions

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