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Returns and Support

Returns Overview

We are sure that you will be pleased with your purchase from Box. However, should you need to return an item to us for any reason, here’s what you need to do.

CHANGED YOUR MIND? IF YOU ARE NOT HAPPY WITH YOUR PRODUCT AND ITS UNSED WITHIN 30 DAYS WE WILL COLLECT FOR FREE. SUSPECT YOUR ITEM iS FAULTY? IF YOU SUSPECT YOUR ITEM IS FAULTY PLEASE PROCESS A RETURN AND WE WILL GLADLY HELP.

HOW TO ORGANISE A RETURN

To start your free and easy return please click below to go to your account and select the appropriate order. If you did not create an account when placing your order you will need to request a password by clicking here and entering the email address you used when ordering.

Start an online return

Terms and conditions of Sales / Returns

Please click here to read our full terms and conditions of sales / returns.

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