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Contact Box

Contact Information

By Email

Got a question?

Send us an email - we always aim to reply within 48 hours however we are currently experiencing an unprecedented level of demand meaning your queries could take longer to respond to than normal.

General enquiries: salesteam@box.co.uk

To send an email to the returns team, please click here for our returns enquiry form and remember to include your RMA reference in all correspondence.

For UK domain abuse please contact abuse@box.co.uk

By Phone

At Box we’re passionate about tech. For expert advice, product recommendations or general enquiries please contact us and a member of the team will be happy to help.

All calls are charged at a local rate from landlines and mobiles.
Please note that we are unable to take orders over the telephone.

Main Phone Number: 0121 202 0000

For trade, business and education enquiries please call (between 10am-5:30pm):

0121 202 0075


Our lines are open Monday – Friday, 10am – 5pm
(excluding bank holidays)

Chat to us

Live chat opening times:

We’re here Monday – Friday, 10am – 5pm
(excluding bank holidays)

Chat now

By Post

Box Limited
First Avenue
Sutton Coldfield
Near Birmingham
B76 1BA

Company number: 3224094

VAT number: 669 7193 75

Our Warehouse & Offices

Due to COVID-19 our Offices are currently closed for meetings and visits from anyone outside the company.

To find our Offices put our postcode B76 1BA into your Sat Nav, or get Google Directions Here

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