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Product SupportProduct support

If you have a question about a product you have purchased then the manufacturer is usually best placed to answer this and advise you if you need to return it.

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We have taken the decision to pause LiveChat. Allowing us to prioritise emails in a timely manner. Please contact us by email for the quickest response.

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We aim to reply within 48 hours however we are currently experiencing an unprecedented level of demand meaning your queries could take longer to respond to than normal.

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At Box we’re passionate about tech. For expert advice, product recommendations or general enquiries please contact us and a member of the team will be happy to help.

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Box Limited
Unit 4 St Modwen Park
Signet Way
B78 2FG

FAQsStill need help?

If you need a question answered quicky, check out our FAQs page to find helpful answers on questions about ordering, deliveries, products and more!

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Please bear with us if we do take longer than usual to answer your query. We are working hard to respond as quickly as possible and apologise for any inconvenience caused.

Christmas Delivery Cut off dates

*The above dates apply to the majority of products, please be sure to double check the dates provided at checkout for confirmation of exact delivery dates. Custom Built PCs and any PCs not specified as ‘next-day’ are exempt from these delivery dates, please refer to the dates in the checkout screen for full details if ordering a PC.

Box Limited, registered in England and Wales with registration number 03224094 and registered office address at Unit 4 St Modwen Park, Signet Way, Dordon, Tamworth, England, B78 2FG. VAT number: GB 401 1142 76

Experiment Active Variation
Site Skin Removal No
New Header No
Attach Screen Redesign No