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Contact Box

Contact Information

By Phone

Phone: 0121 202 0000

At Box we’re passionate about tech. For expert advice, product recommendations or general enquiries please contact us and a member of the team will be happy to help.

All calls are charged at a local rate from landlines and mobiles.
Please note that we are unable to take orders over the telephone.

For trade, business and education enquiries please call (between 10am-5:30pm):

0121 202 0075


Our lines are open Monday – Friday, 10am – 5pm
(excluding bank holidays)

By Email

Got a question?

Send us an email and we’ll aim to reply within a maximum of 6 working hours.

General enquiries: salesteam@box.co.uk

Store enquiries: boxretail@box.co.uk

To send an email to the returns team, please click here for our returns enquiry form and remember to include your RMA reference in all correspondence.

Request a Call Back

To request a call back from the returns team, please click here.


Our phone lines for Aftersales and Returns are open
Monday – Friday, 10am – 5pm
(excluding bank holidays)

Chat to us

Live chat opening times:

We’re here Monday – Friday, 10am – 5pm
(excluding bank holidays)

Chat now

By Post

Box Limited
First Avenue
Sutton Coldfield
Near Birmingham
B76 1BA

Company number: 3224094

VAT number: 669 7193 75

Warehouse collection point

Box Limited, First Avenue, Minworth, Sutton Coldfield, Near Birmingham B76 1BA


We have taken the difficult decision to close our showroom and reopen as a warehouse collection point. We are currently undergoing a refurbishment and are looking forward to opening our Warehouse Collection Point in August.

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